the event of having to make a return:
customer should call (702-641-2020) to obtain a RGA (Return
Goods Aurthorization) number and the correct address to
ship the product back too. In order to qualify for a full
refund, product must be in unused brand new condition and
be in original packaging. When shipping the product back
to us, care should be taken to make sure we receive the
product back to us undamaged, without blemish. Re-stocking
fees of up to 20% may apply to certain items and shall be
determined by the sole discretion of Template Services,
Inc. Re-imbursment for shipping shall be determined by Template
knife grinding is considered to be "custom" work,
and is non-returnable, unless there is a manufacturing issue.
is a 45 day limit for returning stock items in new condition.
After that time period all purchases of moulder tooling
and supplies are final.